Airport Transfers
We track every flight in real time — delays, early arrivals, gate changes. Your chauffeur adjusts without a call from you. MSY pickups include complimentary meet-and-greet at baggage claim with a personalized name card.
The city, at your disposal.
From the restored grandeur of 921 Canal Street to every corner of the Crescent City, Lagniappe delivers the unhurried, distinguished transportation that guests of The Ritz-Carlton expect — and New Orleans quietly demands.
Preferred Transportation Partner
The Ritz-Carlton New Orleans · 921 Canal Street
Available 24 Hours · Every Day of the Year
Who We Are
A name rooted in Louisiana tradition.
Lagniappe — that distinctly Louisiana word for the small, unexpected extra — defines how we approach every journey. It is the philosophy that a transaction should end with a gift, that something more ought always to be given beyond what was promised.
In practice, it means your chauffeur already knows the best entry point to the French Quarter before you ask. It means a bottle of chilled water and a praline from a century-old confectionery waiting in the console. It means a driver who will spot you at baggage claim before you have finished reading the signs.
We have built our reputation alongside The Ritz-Carlton New Orleans because we share its conviction: that luxury is not a category — it is a standard of care, applied without exception, to every guest, on every ride.
12+
Years in New Orleans
98%
On-time arrival rate
5★
Average guest rating
24/7
Concierge dispatch
What We Offer
Every occasion, met with grace.
Whether you are arriving at Louis Armstrong International for the first time or have kept a standing reservation at Antoine's for thirty years, our chauffeurs are prepared for the specific nature of your journey — before you arrive.
Hotel Arrivals & Departures
Arriving or leaving The Ritz-Carlton on Canal Street deserves a proper entrance. We coordinate directly with the hotel's concierge team so your vehicle is precisely positioned when you step through the doors.
Private City Tours
From the live oaks of Audubon Park to the cast-iron balconies of the Vieux Carré, we curate each tour around your genuine curiosity. No scripted loops — only the New Orleans our chauffeurs actually know.
Dining & Evening Transfers
Galatóire's, Commander's Palace, Brennan's, Dooky Chase — we know where to drop you, which entrance to use, and when to return. Late-night pickups available until 4 AM on weekends.
Festivals & Events
Jazz Fest, Essence, Mardi Gras, Bayou Classic, Saints home games — we navigate every venue, parade route, and road closure with calm precision. Group vehicles seat up to 14 guests in genuine comfort.
Executive & Corporate
Roadshows, multi-stop executive itineraries, and convention shuttles managed quietly and completely. In-vehicle Wi-Fi, charging, privacy partition, and absolute discretion as a matter of policy.
The Ritz-Carlton Standard
Your stay begins at the terminal.
The Ritz-Carlton New Orleans occupies one of the city's most architecturally distinguished addresses — a 1908 building on Canal Street, at the very boundary of the French Quarter and the Central Business District, reimagined with the understated ceremony that the brand has carried for generations.
We consider it our responsibility to extend that standard beyond the lobby. The moment your aircraft touches down at Louis Armstrong International, Lagniappe becomes the first chapter of your Ritz-Carlton experience.
Flight Intelligence
Real-time tracking means we adjust for every delay, gate change, or early landing — silently and without requiring a call from you.
Hotel Coordination
Our dispatch communicates directly with The Ritz-Carlton concierge desk to note your preferences across your entire stay.
Vehicle Preparation
Every car is inspected, detailed, and stocked with chilled water and locally sourced confections before each pickup.
After Midnight
New Orleans plays past midnight. Our late-night fleet runs until 4 AM on weekends; on-call chauffeurs are available beyond that during Mardi Gras and major festival weekends.
The Address
921 Canal Street, New Orleans, LA 70112 — at the meeting point of the French Quarter, the CBD, and the historic streetcar line. Harrah's Casino, the Saenger Theatre, and the Riverwalk are all within walking distance.
Pickup Timing
We recommend scheduling 45 minutes before domestic arrivals and 65 minutes for international flights. For departures, we calculate drive time in real time against Canal Street conditions, and we are always early.
Multi-Day Arrangements
For guests staying multiple nights, we create a standing transportation schedule in coordination with the hotel — so your car simply appears, without you needing to arrange it again each morning.
Accessibility & Special Needs
Wheelchair-accessible vehicles, child safety seats, pet-friendly transport, and extra-large luggage vans are all available with advance notice of 24 hours or less.
The Fleet
Vehicles chosen for character.
Every vehicle in the Lagniappe fleet is inspected daily, detailed before each pickup, and selected specifically for the Canal Street clientele. No rideshare surplus — these cars are chosen the way a hotel chooses its furnishings.
Guest Reviews
In the words of those who rode with us.
★★★★★
"My chauffeur was waiting before I saw my luggage. On the way to The Ritz, he pointed out a courtyard on Chartres Street that has been locked for a hundred years and only opened last spring. That is not a driver — that is a New Orleans ambassador."
The Ritz-Carlton New Orleans · Business Stay
★★★★★
"We had twelve people traveling for a conference. Every single transfer — eleven across four days — arrived on time. That kind of operational precision at this level of service is genuinely rare."
The Ritz-Carlton New Orleans · Conference Group
★★★★★
"I travel to New Orleans four times a year. I have tried every car service on the market. Lagniappe is the only one I call now. The Ritz and Lagniappe simply belong together."
The Ritz-Carlton New Orleans · Recurring Guest
New Orleans, Honestly
The city our chauffeurs grew up in.
Canal Street sits at the very center of New Orleans geography — the neutral ground between the old Creole city and the American sector, the widest boulevard in the South, and the point from which all of New Orleans radiates outward. It is where The Ritz-Carlton stands, and it is the axis from which our drivers know every spoke.
They know which neighborhoods are best experienced on foot and which require a guide. They know the difference between where tourists are told to eat and where people from the Ninth Ward actually go on Friday night. They know which second-line route will cross your path on Sunday afternoon, and how to get you there in time to join it.
MSY to Canal Street
25–40 minutes by private car, depending on time of day. Budget 50 minutes during evening rush or festival traffic.
Best Seasons
October–May offers ideal weather. Avoid August if heat is a concern; embrace it if Jazz Fest calls to you.
Jazz Fest & Mardi Gras
Book 30–60 days in advance. Group Sprinters sell out weeks before major events. Reserve early and confirm late.
Late-Night New Orleans
The city does not close. Our weekend fleet runs to 4 AM; on-call service extends beyond that on request.
New Orleans, Louisiana — The Crescent City
Make a Reservation
Your chauffeur is ready.
Reserve by phone, by email, or through The Ritz-Carlton concierge desk. We confirm within the hour, around the clock.
Via Concierge
Ask any member of The Ritz-Carlton team to arrange Lagniappe chauffeured Services on your behalf.
